What actually drives returns in furniture e-commerce?
Return rate for furniture and home category — the highest of all e-commerce categories
Source: Branvas, E-ticaret İade Oranı Karşılaştırması (2025)
The reason behind the returns matters as much as the rate. In furniture, the leading reason is that the product does not fit the space, followed by the product looking different from what was expected. Both can be targeted directly with pre-purchase visualization.
Range of return-rate reduction reported by retailers deploying AR
Method: Aggregation of published AR results from four large retailers; not a single controlled study
Source: Orbe3D derlemesi (IKEA, Wayfair, Macy's vaka verileri) (2025)
How is a "see it in your room" feature built?
The feature runs on WebAR: a button on the product page opens AR Quick Look on iOS and Scene Viewer on Android. The shopper installs nothing and creates no account; they place the product in their room straight from the browser camera. GlareAR produces both formats and serves the right one per device type.
| Platform | AR technology | Required format | App required? |
|---|---|---|---|
| iOS (Safari) | AR Quick Look | USDZ | No |
| Android (Chrome) | Scene Viewer | glTF / GLB | Google Play Services for AR must be installed |
| Desktop | No AR — 3D viewer | glTF / GLB | No |
Because AR is not available on desktop, GlareAR hides the AR button there and shows the rotatable 3D viewer instead, so shoppers are never offered a button that does nothing.
A working version of this flow can be tried in the GlareAR furniture demo scene: fabric variants switch instantly, and the AR button appears on mobile devices.
GlareAR furniture demo — a live scene showing category behaviour, not a client project.
Open demo full screen →How do fabric and texture look realistic in furniture?
Perceived quality in furniture comes largely from fabric texture. GlareAR defines fabric and leather surfaces through PBR material channels: base colour, roughness, normal map and weave pattern are separate layers. That layered structure lets multiple fabric options derive from the same sofa geometry.
- Many fabric variants from one geometry — no separate shoot per variant
- Part variants such as wooden or metal legs can be offered as separate choices in the configurator
- For modular sofas, module combinations can be assembled in the 3D scene